![]() According to KOONTZ, “Planning is deciding in advance – what to do, when to do & how to do. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals. ![]() It involves the selection of objectives, policies and programmes from among alternatives. Planning is deciding in advance what is to be done. The manager must be familiar with the work of all the groups he/she, but does not need to be the best in any or all of the areas. ![]() Managers may direct workers directly or they may direct several supervisors who direct the workers. A manager is the person responsible for planning and directing the work of a group or individuals, monitoring their work, and taking corrective action when necessary. Manager may refer to as anyone who uses management skills or holds the organizational title of 'manager'. Principle of Management: communication.doc: File Size: 1496 kb: File Type: doc: Download File. DIPLOMA IN INSURANCE SERVICES MODULE - 1 Notes Principles of Management Business Environment 54 department at one place i.e head office cannot achieve.
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